Returns & Exchanges
We want you to love your Hairlust products, but if you are not completely satisfied, we offer a 14-day return period for unopened and unused items. Please ensure all safety seals remain intact to qualify for a full refund or exchange.
Initiate Your Return
Contact our customer service team with your order number and the reason for your return to receive a return authorization label.
Pack Your Items
Carefully place the unused products in their original packaging, ensuring they are securely padded to prevent damage during transit.
Ship the Package
Affix the provided return label to your parcel and drop it off at your nearest authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing